Parents App overview – for parents

The Pupil Asset Parents app is available for all parents with pupils at a school using our Management Information System (MIS).

Understand what is going on in your school

Multiple studies have shown how effective parental engagement dramatically improves children’s academic outcomes.

The Pupil Asset Parents app brings you a step closer to your child’s schooling.

Download for free on Android & Apple smart phones & devices.




Please note that your school may not have enabled all of these options:

Pupil lunches – Record your child’s meal choices for the week, up to three weeks in advance.

Payments – Make payments for specific trips, clubs or items, top up your school meal balance and see your payment history.

Attendance – Shows attendance for the year as well as giving you the ability to log absences.

Reports – Download any pupil reports from your child’s school.

Achievements – View recent milestones recorded for your child.

School information – View contact information for your child’s school.

Messages – View any messages sent from schools via the app.

Events – View and give consent to any upcoming events your child is set as attending.

Notify Absence – Notify your child’s school of any absence.

Settings – Update the information your child’s school holds for you.

Logging in for the first time

If it is your first time using the app, tap First Login/Forgot Password then enter the email address that the school has on record for you. When you tap Submit, we will send you an email that will allow you to set your password.

Your password will need to be at least eight characters long and include a number, failure to follow these guidelines will result in you being unable to log in.

You need to inform your school if your email address has changed.

Using The App

Once you have created login details you will be able to sign in with them on the Login screen.

If you have any issues logging in, tap First Login/Forgot Password to generate a new password.

If you’ve forgotten your username (the email address you registered with your school) you will need to contact your school office.

The home screen of the app will show any pupils on Pupil Asset where your email address has been given online access.

If your child does not show, please contact the school as they may need to update your child’s pupil record.

Tap your child’s name to open their record.

Parent Portal

If you prefer to use a computer, or you’d rather not use an App, you can always log in to our Parent Portal using a web browser:

Parent App Guide.

Click here to download our Parent App guide.

Frequently Asked Questions

If you are experiencing issues with the Pupil Asset App please reinstall the app to ensure that you have the latest version. You can download for iOS or Android.

I’ve forgotten my password/username, what do I do?

Click or tap the Lost your password link on the login page to generate a new one. If you’ve forgotten your username (the email address you registered with your school) you will need to contact your school office.

If your contact details change, you need to inform your school.

How do I know if a payment has been processed?

The charge will say paid and move into your payment history.

What happens if I’ve paid for a meal on a day my child is absent?

The system will recognise if a child is absent on the day a meal is taken and cancel it automatically for you. If your child is not absent for a full day but will miss their school meal, please inform your school office.

Can another party make payments for my child?

Anyone with linked access to a pupil and their own Pupil Asset account can make payments for that pupil.

Who should I contact if I have questions about a recent payment, charge or purchase?

Your school office will be able to help you with queries.

School Users

If you are a school Admin User looking for more information on managing the Parents App you can find more information here.